Privacy Policy
South Denver Tile Experts
South Denver Tile Experts ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.southdenvertileexperts.com or use our services.
We collect information you provide directly to us, including:
- Contact Information: Name, phone number, and email address
- Project Information: Project type and details about your tile installation needs
- Communications: Records of your communications with us via phone, email, or our contact form
- Visual Content: Photos of completed projects (with your permission)
- Testimonials: Reviews and feedback about our services
We automatically collect certain information when you visit our website:
- Analytics Data: Through Google Analytics, we collect information about your visit including pages viewed, time spent on pages, and general geographic location (city/state level)
We use the information we collect to:
- Respond to your inquiries and provide quotes for tile installation services
- Schedule and complete your tile installation projects
- Communicate with you about your project via phone or email
- Improve our services and website functionality
- Display completed project photos and customer testimonials (with permission)
- Comply with legal obligations
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- Legal Requirements: If required by law, court order, or governmental authority
- Protection of Rights: To protect our rights, property, or safety, or that of others
- Business Transfers: In connection with a merger, sale of assets, or acquisition
We retain your personal information for as long as necessary to:
- Complete your tile installation project
- Maintain records for warranty purposes
- Comply with legal and accounting requirements
- Resolve disputes and enforce agreements
Project photos and testimonials may be retained indefinitely for marketing purposes, unless you request their removal.
As a Colorado resident, you have the right to:
- Access: Request information about the personal data we have about you
- Correction: Request corrections to inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Decline to have your project photos or testimonials used for marketing
To exercise these rights, please contact us using the information in Section 11.
Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information solely to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
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